Intervention method Through a concrete and multipurpose approach, we intervene by following the 7 points that characterize our method to meet the challenge together. NEEDS Listening to customer needs GOALS Setting requirements and objectives TOOLS Audit, current situation study, data analysis, specific meetings PROJECT Project proposal for solution, methods, timings and action plan ACTION Intervention plan, accompaniment to the solution EXECUTION Realization, final result SUSTAIN Periodic follow up on results and possible corrective action plans